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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joanie Terry

March 10, 2023

5  out of  5 rating by Joanie Terry
"All of the people in this office have been very patient with me! They're always glad to hear from me! Which makes you feel good as a customer! I had excellent service when I had a pellet stove fire I was very happy with the accommodations they gave me! I actually changed offices that I spoke to not just for convenience but because the girls and the guys at State Farm Carmen are always Pleasant to me and try to assist me! And it's wonderful that I have a perfect driving record and I'm 68 years old so my insurance cost is fine! So God bless all the wonderful people at State Farm Carmen as I call it! Thank you very much for your great service in the time you take with me! And the reminders I get when I get a little forgetful! I will continue to drive safely and I just had cataract surgery so now I can see better! Thank you very much Joan Terry"

Brandon Urdiales

March 10, 2023

5  out of  5 rating by Brandon Urdiales
"Carmel’s State Farm agency provides the best customer service. I always have a great experience with her and her team handling my insurance. Everyone is knowledgeable, friendly, quick to respond and amazing to work with."

Felipe Valentin

March 8, 2023

5  out of  5 rating by Felipe Valentin
"(Translated by Google) Good customer service. Nicole, Erica and carmel are always looking for ways to help with your budget (Original) Buen servicio al cliente. Nicole, Erica and carmel siempre buscan la forma de ayudar con tu presupuesto"

Mattie Cardenas

February 28, 2023

5  out of  5 rating by Mattie Cardenas
"Erika who currently works at Carmel Curiel Larios State Farm, helped me in a fast timely manner with an special event enforcement and could not be more gracious towards there help with this. I would recommend them for any help or assistance insurance wise. Erika was quick Efficient and very friendly thank you so much for your help today!"

Fred Fair

February 8, 2023

5  out of  5 rating by Fred Fair
"Great customer service. The representative Carmel was able to get me the help I needed and continues to check up on me if I have any issues. Definitely recommend!"

Anne Gebb

January 19, 2023

5  out of  5 rating by Anne Gebb
"I love working with Nichole! She has held my hand and helped me step by step with my fire claim. She has also been amazing at ironing out glitches with billing. She is knowledgeable and efficient. If she doesn’t have the answer right away, she will find it and get back to me within a reasonable amount of time! She’s the best!"


January 18, 2023

5  out of  5 rating by Brit
"Nicole with Carmel’s StateFarm office has been my contact person for a few years now. She has always provided wonderful and knowledgeable service with any of my questions. Knowing the person on the other line has your best interest makes working with Nicole and SateFarm an easy and hassle free process. I would highly recommend this office and it’s wonderful supporting team."

Denise Kalos

January 18, 2023

5  out of  5 rating by Denise Kalos
"Since taking over my account, I have been extremely satisfied with the service. Nicole has been very responsive and always keeps me current with changes to our coverage."

Deirdre Davis

January 12, 2023

5  out of  5 rating by Deirdre Davis
"I’ve been depending on Nicole’s superstar service for year. She is the best"

Ed A

January 11, 2023

5  out of  5 rating by Ed A
"Nicole is very friendly and helpful."

Richard Warfel

January 7, 2023

5  out of  5 rating by Richard Warfel
"Nicole is courteous, reliable and efficient."

René Voss

January 5, 2023

5  out of  5 rating by René Voss
"I've used Carmel for years. Her staff are always friendly and provide timely helpful answers to questions and concerns."

Mario Landeros

January 4, 2023

5  out of  5 rating by Mario Landeros
"Carmel’s office is outstanding. The support we got during the 2017 Tubbs wildfire was excellent. Nicole from the office has been a tremendous help on all accounts. We greatly appreciate your help and considerate attention!"

Cynthia Davenport

January 3, 2023

5  out of  5 rating by Cynthia Davenport
"Went to Carmel for some life insurance. She was amazing. She took her time to explain things I did not understand. Great atmosphere in her office as well."


December 20, 2022

5  out of  5 rating by C M
"Always professional and courteous service!"

Jean Bullard

December 20, 2022

5  out of  5 rating by Jean Bullard
"I just have to share our wonderful experiences with Nicole Urdiales. She is always friendly, professional and prompt to provide me what I need. I keep her busy with requests and she is always available to help. Thanks Nicole!"

Cindy Potter

December 8, 2022

5  out of  5 rating by Cindy Potter
"Carmel and her team have taken great care of my insurance needs, even fighting for lower rates when I didn't ask them to. They have handled all my requests promptly. Highly recommend!"

Allison Hatfield

December 5, 2022

5  out of  5 rating by Allison Hatfield
"Carmel and her staff are awesome! They are very knowledgeable. They are always available to answer my questions. I trust them with all of my insurance needs: car, home and life. I highly recommend them to whoever ask!"

Rena Bale

December 2, 2022

5  out of  5 rating by Rena Bale
"I have received unfailing courtesy and thorough professional assistance from this office, and am very grateful. Highly recommended!"

priscila curiales

December 2, 2022

5  out of  5 rating by priscila curiales
"(Translated by Google) The ladies are very attentive and friendly, always looking for a help option for customers. Thank you very much (Original) Las señoritas son muy atentas y amables, siempre buscando una opción de ayuda para los clientes. Muchas gracias"

Antonio Dicolen

November 30, 2022

5  out of  5 rating by Antonio Dicolen
"Extremely satisfied with the service her office provides. Her staff, eg Nicole, is responsive to my requests and needs."


November 29, 2022

1  out of  5 rating by .QUIET ELEGANCE
"Unprofessional...enough said"

Daniel Rogers

November 22, 2022

5  out of  5 rating by Daniel Rogers
"Carmel Curiel and Nicole Urdiales are great to work with! Thanks!"

Antoinette Lincoln

November 15, 2022

5  out of  5 rating by Antoinette Lincoln
"Nicole never fails to deliver the most pleasant customer experience!every time I call she makes sure that all of my needs are met."

tom niclaes

November 15, 2022

5  out of  5 rating by tom niclaes
"Always there no matter what whether it's roadside assistance with a flat tire having to get towed, or if I'm late with the payment a courtesy reminder and always Pleasant to talk to you on the phone. Nicole's the greatest!!"