State Farm® Insurance Agent Carmel Curiel Larios

"Thank you so much Rich! I am happy to hear that Nicole always provides you with great service. We are always here to help! "

"Dear Chris, Thank you for sharing your concerns. First, I want to sincerely apologize for the frustration and confusion you’ve experienced during this transition period. I completely understand how important clear and timely communication is, especially when it comes to your insurance policy. To clarify, I am temporarily assigned as the servicing agent for Kathy Crim’s book and am not authorized to solicit or initiate contact with customers. Our approach is to assist customers promptly when they reach out to us, which is why I was concerned to learn that your calls and messages were not being received properly. Once you brought this to our attention, I worked closely with the company to correct the phone message system issue, which has now been resolved. Regarding the policy changes, please understand that while we do our best to submit and process your requests quickly, the final updates are handled by the company and can sometimes take additional time. I have also coached my team to focus on one customer at a time to ensure accuracy and to clearly communicate the process and timelines with each customer, so there are no surprises. We value the trust you placed in Kathy Crim’s office over the years, and we are committed to providing you with the same level of care and service. If you have any remaining questions or concerns, please do not hesitate to reach out directly, and I will do my best to assist you. Thank you for your patience and understanding. Warm regards, Carmel "

"Anne, Thank you so much for your kind words! It has truly been a pleasure working with you over the years. I’m grateful for your trust and support, and I look forward to continuing to assist you with your insurance needs. If there’s ever anything you need, please don’t hesitate to reach out. Warmest regards, Carmel"

"Thank you, John for your positive feedback! We’re glad to hear you found our pricing reasonable. I’ll be sure to pass along your shout out to Nicole—she’ll really appreciate it. If you ever have any questions or need assistance, please don’t hesitate to reach out."

"Thank you, Dan so much for your kind words! We’re thrilled to hear that Nicole has been a reliable and helpful resource for you. We appreciate your trust and look forward to continuing to support you with all your insurance needs."

"Jane, Thank you so much for your kind words! We’re thrilled to hear that Nicole provided you with excellent service and was able to assist you so thoroughly and kindly. We’ll be sure to pass along your wonderful feedback—and who knows, maybe she’ll get that raise! 😊 We truly appreciate your support and look forward to helping you again in the future."

"Daniela, Thank you so much for your kind words! I’m thrilled to hear that you appreciate Nicole. We’re lucky to have her on our team, and your feedback means a lot to us!"

"Happy New Year to you, Linda! Thank you for your kind words. I’m thrilled to hear that Nicole was able to provide you with the service you deserve."

"Thank you, Linda, so much for the fantastic recommendation! We’re thrilled to hear that Nicole was able to provide you with personalized service that gives you peace of mind. Your 5-star rating means a lot to us, and we’re grateful for your trust. Please don’t hesitate to reach out for any of your future insurance needs!"

"Thank you, Sarah, so much for your wonderful feedback! We’re thrilled to hear that Brenda provided you with friendly, professional, and attentive service. It’s great to know she was able to smoothly handle all the document requests for your mortgage company. We appreciate your kind words and look forward to assisting you again in the future!"

"Thank you, Aiden, so much for your kind words! We’re delighted to hear that Nicole’s responsiveness, communication, and collaboration with underwriters have made such a positive impression. Ensuring our clients feel supported and informed is very important to us, and your feedback truly means a lot. We appreciate your trust and look forward to continuing to assist you!"

"Thank you, Amanda, for your wonderful feedback! We’re so glad to hear that Nicole has been friendly, helpful, and proactive in keeping you informed about policy rates and adjustments. Your satisfaction is our priority, and we appreciate your trust in us. Please don’t hesitate to reach out if you need anything else!"

"Thank you, Owen, so much for your kind words! We're thrilled to hear that Nicole has been consistently available and diligent in monitoring your services. Providing excellent communication and support is very important to us, and your feedback means a lot. We look forward to continuing to serve you!"

"Thank you, Daisy, so much for your kind words! We're thrilled to hear that Nicole was able to assist you and deliver great news. We appreciate your feedback!"

"Thank you so much, Sarah, for your continued trust and kind words. We’re delighted to hear that you’ve enjoyed working with Carmel’s office over the years. Nicole will be thrilled to know that her quick, thorough, and knowledgeable service has made a positive impact. We truly appreciate your support and look forward to serving you for many years to come!"

"Jose, Thank you so much for your kind words and for being a valued client for over two years. We’re thrilled to hear that you’ve had a consistently positive experience with our team. Nicole will be especially grateful for your thoughtful recognition of her efforts. We truly appreciate your trust and look forward to continuing to assist you with all your insurance needs."

"Ron, thank you very much for your kind words. Nicole is indeed outstanding, and it has been a pleasure working with you over the years. We are delighted to have consistently provided services that meet your expectations. We sincerely appreciate your loyalty and continued support. Thank you."

"Thank you, Elizabeth! We’re so glad to hear how helpful Nicole has been in supporting both your car and home insurance needs. Her proactive communication and dedication to making sure you feel informed and confident about your coverage truly reflect the service we strive to provide every day. We appreciate your trust and kind words! With warm regards, Carmel Curiel Larios State Farm Agency "

"Jeff, Thank you so much for your kind words! We're thrilled to hear about your positive experience and appreciate your support. Welcome to Carmel’s office!"

"Thank you very much Bob for sharing your experience with us. We are truly pleased to hear that Nicole and the Carmel Curiel Larios team have been attentive and supportive in managing your insurance needs. Nicole’s prompt follow-up regarding your AARP Mature Driver Improvement Course certificate reflects our commitment to providing exceptional service and ensuring you receive the benefits you deserve. We deeply appreciate your loyalty to State Farm since the 1960s and are honored to continue serving you. Please feel free to contact us anytime should you require further assistance. Thank you again for your thoughtful and encouraging feedback."

"Thank you so much for your thoughtful and detailed feedback! We're thrilled to hear that Nichole and Jenny provided you with such attentive and clear service. Your kind words mean a lot to us, and we'll be sure to share them with the team. We appreciate your insights regarding our survey questions as well. Thanks again for choosing us and for recognizing our team's dedication!"

"Thank you, Benjamin. For being a loyal neighbor for nearly 20 years! We’re proud to serve you—in classic khakis, of course—and appreciate your trust in our team for your auto insurance needs. In honor of Good Neighbor Awareness Month, feel free to stop by and say hello; you’ll find us sporting our finest khakis every Friday in September!"

"Thank you, Anthony. For your kind words! We’re proud to have a knowledgeable and professional team, and Nicole truly appreciates your recognition. We are here to provide a remarkable experience for our customers. "

"Thank you, J. so much for your wonderful feedback—Nicole is dedicated to providing excellent service, and we’re grateful to have her on our team! We are always her ready and willing to help. "